Privacy Policy

This Privacy Policy describes how Nous Frame ("we", "us", "our") collects, uses, and shares personal information when you visit nousframe.com or submit our contact form.

Information we collect

When you submit our contact form, we collect: your name, email address, company name (optional), budget range, and the message you provide. We also collect standard server logs (IP address, user-agent, timestamp) for security and abuse prevention.

How we use it

• To respond to your inquiry and provide a project estimate.
• To keep records of business communications.
• To detect and prevent abuse of our forms (e.g. spam, rate-limit violations).

How it's delivered

Form submissions are sent to our internal Telegram workspace via the Telegram Bot API. We do not sell, rent, or share your information with third parties for marketing purposes.

Cookies

We use strictly necessary cookies for security and session continuity — these don't require consent. We also use Google Analytics (GA4) to understand traffic patterns, but only if you accept our cookie banner; if you decline, no analytics cookies are set. You can change your choice at any time via the "Cookie Preferences" link in the footer, which lets you accept or decline again. We do not use advertising or marketing cookies, and we do not sell personal data.

Retention

Contact submissions are retained for up to 24 months for business-records purposes. You may request earlier deletion at any time.

Your rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the right to access, correct, or delete your personal data, and to object to or restrict processing. Email privacy@nousframe.com to exercise these rights.

Contact

Questions about this policy: privacy@nousframe.com.