If you sell physical products — candles, apparel, coffee, parts, prints — the platform you pick decides how much you pay every month, how much of each sale you keep, and how painful it is to grow. Search "best ecommerce platform" and you'll find dozens of lists, most of them ranking whichever platform pays the best affiliate commission. This guide compares the five platforms small sellers actually choose between — Shopify, WooCommerce, Squarespace, Wix, and BigCommerce — by what matters for a small business: how many products you sell, what the store really costs each month, and when it's time to stop fitting into a template.
If you're already down to two finalists — Shopify or WordPress — we have a dedicated Shopify vs WordPress head-to-head. This article is the wider view: which platforms belong on your shortlist in the first place.
Quick comparison table
Plan names and prices change several times a year, so we've left exact dollar figures to each vendor's pricing page. What's below is the part that stays stable: what each platform is built for, who maintains it, and where the costs come from.
| Platform | Built for | Best fit | Watch out for |
|---|---|---|---|
| Shopify | Selling first — hosted store with checkout, inventory, and shipping | Stores where online sales are the core business, from small to large catalogs | App costs adding up; extra platform fee if you don't use Shopify's own payments |
| WooCommerce (WordPress) | Content-led sites that also sell — free plugin on self-hosted WordPress | Businesses with a blog, services, or courses plus a shop | Hosting, extension licenses, and updates are your responsibility |
| Squarespace | Design-first website builder with commerce built in | Brand-led sites with a small, curated catalog | Fewer advanced store features; entry plans may carry a transaction fee |
| Wix | Drag-and-drop website builder with an online store option | DIY owners who want full visual control of a small shop | Store features beyond basics depend on apps; harder to move away from |
| BigCommerce | Hosted store with many features included rather than as apps | Larger catalogs and stores selling across several channels | Plans are tied to yearly sales volume, so growth can move you up a tier |
Notice that two of the five — Squarespace and Wix — are website builders that added a store, while Shopify and BigCommerce are stores that let you add pages. That one difference explains most of what follows. A builder is great when the website is the brand and the shop is a feature. A store platform is better when the shop is the business.
Start with your product count
The most useful filter isn't features — it's how many products you sell and how often orders come in. A rough way to place yourself:
A handful of items, occasional orders
Gift cards, a few signature products, event tickets, a deposit for a service. You may not need a store platform at all — payment links or a simple checkout added to your existing site can cover it.
Roughly 10–50 products, steady but manageable orders
This is where builders shine. Squarespace or Wix can run a good-looking small shop without a second system, and a lightweight Shopify plan is also a reasonable choice if you expect to grow.
Hundreds of products, variants, or daily orders
Inventory, shipping rules, discount logic, returns, and selling on other channels start to matter more than the page design. Shopify or BigCommerce — or WooCommerce with solid hosting and support — are built for this.
Be honest about where you'll be in two years, not just today. Switching platforms later is entirely possible, but it means rebuilding the storefront and protecting your search rankings with redirects — real work you can avoid by choosing a platform with room to grow.
Best for small catalogs: Squarespace, Wix, or a light Shopify setup
If you sell a small, curated range and the look of the site matters as much as the checkout — a ceramics studio, a boutique bakery shipping cookie boxes, a designer selling prints — a builder with commerce built in is often the most sensible answer.
Squarespace is the pick when design polish matters most. Its templates are clean, product pages look good with little effort, and the store, blog, and pages all live in one admin. The trade-off is depth: advanced discounting, complex product options, and multi-channel inventory are thinner than on a dedicated store platform, and some entry-level plans add a transaction fee on top of card processing.
Wix suits owners who want to move every element themselves. Its editor is the most flexible of the builders, and it has a large app market for things the core store doesn't do. The flip side of that freedom is that sites can become heavy and slow if you keep adding elements and apps, and a Wix site can't be exported to another platform — you'd rebuild it.
A lightweight Shopify setup makes sense when you have a small catalog today but clear plans to grow. You'll spend a bit more time on the theme to make it feel like your brand, but you won't outgrow the store features.
Whichever builder you choose, the general builder trade-offs — your own time, the subscription you pay forever, and the redesign you'll eventually need — are covered in our comparison of website builders vs hiring a web developer.
Best for growing stores: Shopify, BigCommerce, or WooCommerce
Once orders are daily and the catalog is large, the questions change. You care about inventory accuracy, shipping rates, fulfilment, taxes, abandoned-cart recovery, and selling on other channels like marketplaces and social shops. Here the dedicated platforms pull ahead.
Shopify is the default for a reason: the admin is built around running a store, the checkout is reliable, and most fulfilment, shipping, and marketing tools integrate with it. The cost to watch is apps. Reviews, subscriptions, product options, upsells, and better search are often separate monthly subscriptions, and they add up faster than the plan itself.
BigCommerce takes the opposite approach: more features are included in the plan, so you install fewer apps. That suits stores with large catalogs or several sales channels. The thing to understand before signing up is that its plans are tied to how much you sell per year — as revenue grows, you may be required to move to a higher plan.
WooCommerce fits a growing store whose website is also a content engine — guides, recipes, a blog that brings in search traffic. You get full control and no platform subscription, but performance and security depend on your hosting and on someone keeping WordPress and its extensions updated. We go deep on that trade-off in the Shopify vs WordPress comparison, so we won't repeat it here.
Transaction fees and real monthly cost
The advertised plan price is the smallest part of what most stores pay. Every ecommerce platform has the same four cost layers — they're just arranged differently:
| Cost layer | What it is | Where it bites |
|---|---|---|
| Plan or hosting | Monthly subscription (hosted platforms) or hosting bill (WooCommerce) | Annual billing discounts hide the real monthly price; renewal prices can rise |
| Card processing | A percentage plus a fixed amount per order, charged on every platform | Unavoidable — compare rates, but it's similar across major providers |
| Platform transaction fee | An extra cut some plans take on top of card processing | Entry-level builder plans, or Shopify with a third-party payment provider |
| Apps, extensions, themes | Paid add-ons for reviews, subscriptions, options, email, search | Five or six monthly apps can cost more than the plan |
To compare platforms fairly, build a simple worksheet with your own numbers:
- Plan or hosting price × 12 months (use the monthly-billing price, not the annual promo).
- Every app or extension you'll need for a year — list features first, then price them.
- Card processing at your expected monthly sales.
- Any platform transaction fee at that same sales volume.
- Maintenance: your own hours, or a care plan if you're on WooCommerce.
For a store doing modest volume, the totals often land closer together than the marketing suggests. As sales grow, a percentage-based platform fee becomes the line to watch, because it scales with every order while the plan price stays flat. If you're on WooCommerce, our guides to website hosting costs and website maintenance costs will help you fill in those two lines realistically.
One timing note: if you're planning a launch or a switch around a busy season like Black Friday, give yourself several weeks of buffer. Test checkout, shipping rates, taxes, and discount codes with real orders before traffic arrives — a store that breaks during your biggest week costs far more than any fee difference.
Don't skip ownership and portability
Whichever platform you pick, set it up so the business owns the important accounts: the domain, the store or hosting account, and the payment provider. A developer or freelancer can be added as a collaborator, but the accounts should be in your name. It's the single habit that makes a future move — to another platform or another developer — straightforward instead of a dispute.
Also check what you can take with you. Product, customer, and order data can generally be exported from all five platforms. The design and the apps cannot. Hosted builders like Wix and Squarespace lock the design to their system completely; WordPress lets you move the whole site to any host. That's not a reason to avoid hosted platforms — it's just a cost to know about upfront.
When to go custom
All five platforms are designed around a standard store: product pages, a cart, a checkout. That covers most small sellers, and for them a well-configured standard platform is the right call. Custom work only earns its cost when the standard setup is actively holding the business back. Typical signs:
- Products are configured or made to order, and the platform's option limits keep getting in the way.
- You sell to both wholesale and retail customers with different pricing on the same site.
- Some orders need a quote, a deposit, or an approval step before payment.
- The store looks like every other theme, and in your market that's costing you trust.
- The site is slow because of a heavy theme and a pile of apps, and removing them would remove features you need.
Custom doesn't have to mean rebuilding your back office. A common approach is a "headless" setup: Shopify keeps handling products, inventory, and checkout, while the storefront your customers see is a custom, hand-coded site. You keep a proven checkout and get full control over design and speed. If you're weighing that decision more broadly, our custom vs template website guide walks through when bespoke work pays for itself, and how much a small business website costs covers realistic budgets for each approach.
How we approach it
For transparency: Nous Frame hand-codes sites rather than reselling a platform, so we don't earn a commission from whichever ecommerce platform you pick. For stores that need a distinctive storefront, we build custom and headless Shopify front ends on top of Shopify's checkout and inventory. For businesses that mostly need leads and only sell a few items, a hand-built site is often the simpler answer — a Landing page starts at $1,500, a Website of up to 5 pages at $2,500, and larger marketing sites with a CMS at $5,500, with care plans from $99/month.
And if a standard Shopify, Squarespace, or WooCommerce store is the right fit for where your business is today, we'll say so. For many small sellers, it is.
Frequently asked questions
What is the best ecommerce platform for a small business?
There isn't one winner for everyone. For a business where the online store is the main thing, Shopify is the safest default because it handles hosting, security, and checkout in one place. For a brand-led site with a small catalog, Squarespace is often enough. For a content- or service-led site that also sells, WordPress with WooCommerce fits well. Wix suits owners who want to build and edit everything themselves, and BigCommerce is worth a look for larger catalogs that want many features built in rather than added as apps.
Is Shopify better than Wix or Squarespace for selling products?
For a store that will grow — more products, inventory across channels, shipping rules, discount logic — Shopify is usually the stronger tool, because it was built for selling first. Wix and Squarespace were built as website builders first and added commerce later. For a dozen products and a beautiful brand site, that difference often doesn't matter; for hundreds of products and daily orders, it does.
Which ecommerce platform has the lowest fees?
Compare total monthly cost, not the plan price. Every platform charges card processing on each order. On top of that, some plans add a platform transaction fee, and most stores pay for apps, extensions, or a premium theme. WooCommerce has no platform subscription but needs hosting and maintenance. Add plan or hosting, apps, maintenance, and fees at your expected sales volume — that number is the real comparison.
Can I start on a cheap plan and switch platforms later?
Yes, and many stores do. Products, customers, and order history can usually be exported as CSV files and imported elsewhere. The design, apps, and URL structure don't move with you, so a later switch means rebuilding the storefront and setting up 301 redirects to keep your search rankings. Starting on the platform you're likely to stay on saves that work.
When does a custom ecommerce site make sense?
When the standard platforms are actively limiting the business: configurable or made-to-order products, quote-based or wholesale pricing, unusual checkout steps, or a brand experience that a theme can't deliver. A common middle path is a custom storefront on top of Shopify's checkout and inventory, so you keep a reliable back office without the theme's limits.
Choosing a platform before the holiday rush? Tell us what you sell and how many products you have — we'll recommend the setup that fits, even if it isn't a custom build.